Who’s going to kill your business? Have you really stopped to think who’s trying? If you don’t know, then you’ll be doing nothing to stop them. For the pool supply company down the street from me, it’s an easy answer. Amazon. Amazon will kill them. And...

Many online accounts use your email address for your login username. It's convenient in the sense that it's easy to remember, but not-so-convenient every time you have to thumb it into your smartphone. ​​ The average email address length is 22 characters. That's a lot of...

So, I am sitting in the office the other day and I think, “The activity on our latest campaign is dying down.” So I attempt to log into our email marketing platform, except I type in “surveymonkey.com" and I say, “Wait that isn’t it -...

Three times. Over the course of growing from a one person startup to 600+ employees, and then eventually through a sale to a Fortune 500 company, I lost my shit three times. And I do mean: Lost. My. Shit. Once was the night before the "go-live"...